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Welcome, Rep
Dashboard
Manage My Accounts
Request Changes
Submit updates to an account's contact info or shipping address on their behalf -- Jenna's team reviews every request before anything changes in NetSuite. Price level and payment terms are not self-service.
Place Order
Rep Sample Order
Order sample bikes at Sales Rep pricing; accessories & parts use the lowest dealer-tier NetSuite price. Ships to your sample account (your Customer record in NetSuite — not a dealer account).
Checkout
Review the order, choose Ship To, and add top-selling accessories that fit the bikes.
Choose an address on file, or enter a different Ship To for this order only.
Smart Parts Selector
Order parts for a dealer. Select the dealer account on Place Order first (sets their price tier), then pick the bike model and service code. Live NetSuite BOM, stock, and Add to Cart.
Inventory
Stock levels are the same for every account -- they don't vary by price tier.
Regional bestsellers + reorder patterns for a dealer you manage. Add lines straight to the cart (Place Order for that account).
Open Orders
Pick one account, or All accounts to see every open order on your book.
Rep Performance
YTD ordered this year vs. the same period last year, across all MWS reps -- ranked by sales, with a Rep Score grading your overall standing.
Rep Score = 40% Sales efficiency (adjusted YTD ÷ territory B2C demand, percentile-ranked) + 30% YoY Growth (full-book dollar gain vs last year, percentile-ranked) + 10% Book Breadth (how spread your book is across accounts) + 10% Account Health (active ÷ active + dormant) + 10% Dealer Coverage (see Coverage Gaps). National multi-store HQ accounts (Bass Pro, Runnings) count at 25% toward the score only — displayed YTD and commission are unchanged. Grades are absolute with +/-: A− ≥ 80, B− ≥ 70, C− ≥ 55, D− ≥ 40 (e.g. B+ is 77–79.9).
YOY Comparison
Every account assigned to you, this year vs. last year. Click a % (or the account) to see and add notes -- Jenna and MWS can see the same notes.
Territory Map
B2C sales heat map with your dealers pinned. Use this to spot coverage gaps or areas with strong consumer demand but no dealer nearby.
Stale Accounts
Accounts that used to order but haven't in 180+ days -- a win-back hit list, sorted by longest since their last order.
Coverage Gaps
Places where Rambo customers are already buying online, inside your territory, with no dealer nearby -- a business-development hit list.
Support
Warranty & Returns
Same model list as Smart Parts Selector (all families, variants, service codes). Used to verify registration/warranty.
Promotions
Every active promo, with pricing broken out per tier -- your accounts can be on different tiers, so no single price applies to all of them.
Media Kit
Logos, product photography, and marketing assets for the Rambo Bikes lineup.
Open Media Kit →Dealer training materials.
Open Dealer Training →